Terms and Conditions

Terms

• DreamLover Laboratories products (both software and hardware) are supplied 'AS IS'. No warranty is given either implied or expressed. Products are intended as novelty only, and we make no representation as to their suitability or safety for a particular use. Purchasers use the products entirely at their own risk. DreamLover Labs is not liable for any consequential loss howsoever arising caused by use of the products or other associated software. This includes, but is not limited to, damage to hardware and/or software, personal damage due to misuse, loss of data, loss of business or any other financial loss. DreamLover Laboratories does not seek to exclude liability where prohibited by law.
• DreamLover Laboratories reserves the right to refuse any order made for products or services for any reason in which case a full refund of any card payment made for that order will be made.
• Users are expressly forbidden to attempt to decrypt, dissemble or reverse engineer any DreamLover Laboratories device parts or software components or applications.
• From time to time this license agreement may be amended. When downloading upgrades or new software, or purchasing new products or add-ons, the user is acknowledging that usage of the product will be governed by the license agreement in effect at that time and not any prior license agreement that may have applied at the time of the original purchase.
• This license agreement is made between DreamLover Laboratories and the user and shall be governed by the laws of England and Wales which shall claim venue and jurisdiction for any legal motion or claim arising from this agreement. DreamLover Laboratories may designate an agent to act on its behalf in the event of any claim. Any provisions of this agreement that are subsequently found to be void shall not render other parts of the agreement void.

Refund/return policy

Software

• DreamLover Laboratories does not offer any products or software on a 'trial' basis, neither do we offer 'money back' options if you don't use the product.
• Refunds will be considered on a case-by-case basis. Any request for a refund should state the reason, date of purchase and provide a confirmation that if a refund is agreed you will destroy all DreamLover Laboratories software purchased and return all unused products, including manuals or instructions if present, in the same condition they were received, unused and in their intact packaging.
• If the grounds for the refund request are that the product or software is inappropriate or does not meet your requirements, it is important that you notify us as soon as possible after purchase. We will consider all factors when determining whether to give a refund, including how much technical support time was used by the client and the time since purchasing.
• Custom work will be treated differently; our time cannot be recovered once spent on a modification and this will be taken into account when considering any refunds.

Tangible products

• Due to the nature of the product, we are unable to accept returns. All sales are final.

If you are in any doubt whether the product or software is suitable for your purposes, or whether you actually require or will use it we recommend you wait before purchasing the product until you are.

DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY

YOU AGREE THAT USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK. dreamloverlabs.com's SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION ANY dreamloverlabs.com SOFTWARE LICENSED TO YOU AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, dreamloverlabs.com DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. YOU SPECIFICALLY ACKNOWLEDGE THAT dreamloverlabs.com IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

NEITHER dreamloverlabs.com NOR ANY OF ITS PARTNERS, AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. YOU HEREBY ACKNOWLEDGE THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

You agree to indemnify and hold dreamloverlabs.com, its partners, agents, affiliates and content partners harmless from any dispute which may arise from a breach of terms of this Agreement. You agree to hold dreamloverlabs.com harmless from any claims and expenses, including reasonable attorney's fees and court costs, related to Customer's violation of this Agreement, including the Terms of Service or any Content placed on the Service by you.